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Frequently asked questions:
Q:
Can I use a gift certificate or discount code to purchase a design CD?
A: No, I'm sorry, the designs on the
CD are already deeply discounted. Gift Certificates and discount
codes cannot be applied to CD orders.
Q:
Can I
get an adjustment on designs I've already
purchased from your website?
A: No, I'm sorry, the designs on the
CD are already deeply discounted and the prices cannot be adjusted.
We can not apply the cost of a previous order to the purchase of a CD.
Q:
How do I let you know which format I need?
A: The CDs are already written and
include the following formats: JEF, PES, ART, HUS, EXP, DST, VIP
and XXX.
Q:
Can you email these designs to me?
A: No, I'm sorry. I can't.
The large size of all the files together is too large to email.
The CDs are already written and will be mailed promptly.
Q:
How long does it take to receive the CD?
A: CDs are sent via USPS First Class
Mail, which takes 2-10 days. Please allow up to 2 business days
for us to process and ship your order.
If you have any other questions please
feel free to send them to lyndsie at lynniepinnie dot com.
Thank you!! |
